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PPP
#PPP has plenty of money for small businesses and program enhancements, but deadline to apply is June 30!
Paycheck protection program, PPP
On Friday, June 5th the President signed the Paycheck Protection Program Flexibility Act of 2020 (H.R. 7010), which made several enhancements to the very successful Paycheck Protection Program. About $130 billion remains to be loaned, but, small businesses must contact a lender and apply by June 30.

Here are a few of the enhancements made to the PPP in H.R. 7010.

Extends the maturity for loans made on or after June 5, 2020 from two years to five years.
Extends the covered period from June 30, 2020 to December 31, 2020 for forgiveness of PPP loans.
Extends the covered period for the use of loan proceeds from eight weeks to 24 weeks.
Provides a safe harbor for small businesses from the rehire requirements if the business owner can document their inability to hire employees for unfilled positions by December 31, 2020 or their inability to return to the same level of business activity because of federal COVID requirements pertaining to social distancing, sanitation, and worker safety.
Allows borrowers to use 60 percent of the loan amount for payroll costs and up to 40 percent for debt obligations, including interest on a mortgage, rent payment, or utility payment.
Extends the deferment period for loans retroactively until the amount of forgiveness is remitted to the borrower by the lender (the deferment period ends for all borrowers 10 months after the end of the covered period).
Delays the payment of employer payroll taxes until January 1, 2021 for PPP borrowers.


For additional resources and a list of lenders participating in the Paycheck Protection Program, visit www.sba.gov/PPP.


From Governor Kelly
The Framework also includes guidance for businesses and individuals on when to wear masks, when employers should implement telework policies, travel guidance and more. To view the Framework, click the following link: https://covid.ks.gov/ad-astra-a-plan-to-reopen-kansas/


National Award
Kansas Byways Receive Three National Awards

TOPEKA – The National Scenic Byway Foundation recently announced the Inaugural 2020 Byway Organization Awards. Kansas had three winners that will receive recognition this fall at the Heartland Byways Conference in Leavenworth, KS, October 27-29, 2020. 

The Land & Sky Scenic Byway was awarded honorable mention for the Visitor Experience Award featuring the byway’s communities and points of interest during the Big Kansas Road Trip in May 2019.

Helen Dobbs, Director of the Cheyenne County Development Corporation and President of the Land and Sky Scenic Byway Committee, was excited to win the award. This was an achievement through the efforts of all who participated in the Big Kansas Road Trip, working together to showcase our communities. The Land and Sky Scenic Byway is the only Agricultural themed Byway in the Nation and the Committee is currently working on signage for the Byway which will tell the life cycle of the crops grown in the area. Our goal is to let the World know where food comes from, how it is grown, and to promote the beauty of Northwest Kansas.

Native Stone Scenic Byway took top honors for the Scenic View shed Improvement Award. In 2007, a stone fence restoration workshop was developed to teach those who are interested in how ancestors built the existing historic stone fences 150 years ago. The bi-annual workshop project is ongoing, and 25 stone fences have been completed. The restored stone fences showcase the historic value in the preservation, education and use of the area’s plentiful “natural” Native Stone. Visitors can easily view the restored fences along the corridor of the Native Stone Scenic Byway.

The Kansas Byways Program as a whole was given honorable mention for the Interpretation Award for building new kiosks, remodeling older kiosks and placing interpretive panels at scenic turnouts, overlooks and viewing areas throughout the twelve Kansas Byways.


“Traveling along the Kansas Byways is a great way to see our beautiful and unique landscapes, quaint towns, and historic attractions,” said Bridgette Jobe, Director of Kansas Tourism. “Our byways serve as natural, social, cultural and economic resources for visitors, the people of Kansas and the communities along the byways.” 

The Kansas Byways Program was formed to identify and designate scenic and historic roadways for the enjoyment of Kansas travelers. The program is a cooperative effort among citizens, local groups, local governments and state agencies. For more information, visit KSByways.com or nsbfoundation.com.


Payroll Protection Program (PPP)
Joint Statement by SBA Administrator Jovita Carranza and Treasury Secretary Steven T. Mnuchin on the Resumption of the Paycheck Protection Program

WASHINGTON – Administrator of the U.S. Small Business Administration Jovita Carranza and U.S. Treasury Secretary Steven T. Mnuchin issued the following statement today on the resumption of the Payroll Protection Program (PPP):

“We are pleased that President Trump has signed into law the Paycheck Protection Program and Health Care Enhancement Act, which provides critical additional funding for American workers and small businesses affected by the coronavirus pandemic. We want to thank Leader McConnell, Leader Schumer, Speaker Pelosi, and Leader McCarthy for working with us on a bipartisan basis to ensure that the Paycheck Protection Program is funded so that small businesses can keep hardworking Americans on the payroll.

“The Small Business Administration will resume accepting PPP loan applications on Monday, April 27 at 10:30AM EDT from approved lenders on behalf of any eligible borrower. This will ensure that SBA has properly coded the system to account for changes made by the legislation.

“The PPP has supported more than 1.66 million small businesses and protected over 30 million jobs for hardworking Americans. With the additional funds appropriated by Congress, tens of millions of additional workers will benefit from this critical relief.

“We encourage all approved lenders to process loan applications previously submitted by eligible borrowers and disburse funds expeditiously. All eligible borrowers who need these funds should work with an approved lender to apply. Borrowers should carefully review PPP regulations and guidance and the certifications required to obtain a loan.

“The Trump Administration is fully committed to ensuring that America’s workers and small businesses continue to get the resources they need to get through this challenging time.”

For more information on the Paycheck Protection Program, visit: sba.gov/paycheckprotection.


Parents/Child Care
Governor Laura Kelly and DCF Secretary Laura Howard today announced
efforts to support parents and childcare providers during the COVID-19
pandemic. The “Hero Relief Program” expands DCF’s child care
assistance subsidies for families and provides financial support
directly to child care providers. The new program specifically targets
health care workers, first responders and other essential workers.

“We know these essential workers are risking their health every day to
protect others,” Kelly said. “The Hero Relief Program is our way of
saying ‘we’ve got your back’ by making sure families have access
to quality affordable child care.”

Beginning Monday, April 20, child care subsidies will be available to
essential workers who financially qualify. The list includes:
· Health care workers (including RNs, other medical
professionals and health care support workers, hospital and
laboratorystaff)
· First responders (including law enforcement, fire and rescue,
and other public safetyworkers)
· Food and agricultureworkers
· Judicial branch (essentialservices)
· National Guard
· Child and adult protective servicespecialists
· Child care providers caring for children of eligible workers
listedabove

In order to qualify, families must have countable gross income at or
below 250% of the federal poverty level. For an average family of four
that equals a monthly income of $5,458. Families will receive the full
DCF subsidy amount based on their family size, with no family-share
deduction.

“During a time when these everyday heroes are working long hours, we
hope this program helps relieve some of the financial burden they’re
experiencing,” Howard said. “It’s our duty to support families
during this uncertain time so we encourage families to apply.”

The Hero Relief Program also supports child care providers by providing
a menu of stipends and grants to assist during the pandemic.

Grants may include:
· Sustainability stipends for all KDHE-Licensed child care and
relative providers to help pay for ongoing expenses like food, supplies,
labor andrent/mortgage.
· Revenue replacement subsidies for DCF enrolled child
careproviders
· Supply grants to assist with pandemic related expenses like
gloves, disinfectants, soap and other necessaryitems.
· Emergency worker support bonuses – a one-time bonus to
providers who care for children of health care workers and
firstresponders.

For more information and for instructions on how to apply, visit
KSHERORELIEF.COM [1].


Airport News
WASHINGTON – U.S. Senator Jerry Moran, R-Kan., today
announced Kansas airports will receive $53 million in grants
from the Federal Aviation Administration (FAA) through the
Phase III Coronavirus Aid, Relief, and Economic Security
(CARES) Act.
“Americans around the country are doing their part to stop the
spread of the virus by limiting their travel and staying home,

Moran said. “While reducing air travel is important to stop the
spread of the virus, it has caused signicant losses for our
airports. Whether large or small, Kansas airports play an
important role in the commerce and travel of our state. I
advocated strongly for the inclusion of airport relief in
the CARES Act and am glad to see critical resources being
provided for Kansas airports. While this can’t replace the usual
business of these airports, these grants will work to alleviate
the hardships currently felt within the industry.”
Hays will receive just more than $1 million in grant money.
Other northwest Kansas airports receive money are:
• Atwood-Rawlins County, $30,000
• Cheyenne County Municipal, $20,000
• Great Bend Municipal, $69,000
• Hill City Municipal, $20,000
• Ness City Municipal, $20,000
• Norton Municipal, $30,000
• Oakley Municipal, $1,000
• Oberlin Municipal, $30,000
• Phillipsburg Municipal, $30,000
• Rooks County Municipal, $20,000
• Russell Municipal, $30,000
• Scott City Municipal, $30,000
• Smith Center Municipal, $20,000
• Trego WaKeeney, $1,000
• Tribune Municipal, $20,000


Paycheck Protection Program (PPP)
In an effort to keep everyone informed of this very fluid situation, we are sending you the following from an email received from the SBA. I checked their links and you shouldn’t have much trouble with them.This was received by the SBDC at 4:46pm CT March 31, 2020.


“We just received a press release from Washington about the PPP program.


Here’s the Press Release: https://www.sba.gov/about-sba/sba-newsroom/press-releases-media-advisories/349-billion-emergency-small-business-capital-cleared-sba-and-treasury-begin-unprecedented-public


Here’s more info on the Paycheck Protection Program (effective April 3rd): https://www.sba.gov/funding-programs/loans/paycheck-protection-program-ppp


You will need to go to a bank for the PPP. Remember, this is DIFFERENT THAN THE EIDL program and you may apply for both. Banks will have all the information and procedures on or after April 3 when this program starts. Please continue to check the SBA website for details. The link above on the PPP tells you who is eligible and how to apply…after April 3.


The EIDL (Economic Injury Disaster Loan) program is a separate program. The EIDL has the Advance***WHICH WILL BE FORGIVEN***of up to $10,000. Information on EIDL is still available at https://www.sba.gov/page/disaster-loan-applications. Guidance from the SBA regarding this loan is that if you have any doubts, apply.


We hope that you find this information timely and useful. Stay safe.


Stay at Home Order
Violation of Stay at Home Orders
March 31, 2020|Other
Violations of the statewide Stay at Home order is a Class A misdemeanor which is punishable by up to one year in jail or a fine of up to $2500 or both. It can also include up to two years of probation.


Executive Orders executed by the Governor have the force of law. The penalties associated with a violation of said order are found in K.S.A. 48-939. Law Enforcement has the jurisdiction to enforce under K.S.A. 22-2401 and 22-2401(a).

Executive Order 20-16 under 9(a) states “Law enforcement officers enforcing this order should use their discretion and consider the totality of the circumstances as they determine appropriate enforcement action.”

As complaints are made, those will be reviewed by the Cheyenne County Sheriff and the Cheyenne County Health Department.

If a violation is determined, then the appropriate paperwork will be provided to the County Attorney for prosecution. A violation of an Executive Order is a Class A Misdemeanor.


Kansas Resources
KANSAS RESOURCES

Below are links to a few resources you may need in the coming days, weeks, or months:
Updates on the status of COVID-19 in Kansas can be found at http://www.kdheks.gov/coronavirus/
File for unemployment benefits online at www.getkansasbenefits.gov
Learn more about the resources available for businesses from the Kansas Department of Commerce at www.kansascommerce.gov/covid-19-response/
To apply for the Hospitality Industry Relief Emergency (HIRE) Fund, visit www.kansascommerce.gov/HIREfund


Small Business Development
The SBA has switched to a different online process for disaster assistance. It is instructing applicants to download the various forms. Fill in the forms and then upload the forms directly. A link to the instructions and forms is located here: https://disasterloan.sba.gov/apply-for-disaster-loan/index.html.

The Kansas Department of Commerce (KDOC) will continue to post updates on its website, as well as social media platforms. www.kansascommerce.gov


Resources for Home Quarantine
From Cheyenne County Health Department

Resources for Home Quarantine
As we face this coronavirus together as a community, we wanted to share the resources available to help you and your family remain safe or work to contain the virus to limited numbers of people. Thank you to everyone for doing your part; whether it is staying home and away from others if you feel ill or by staying home to protect yourself from this virus.
Grocery Delivery and Curbside Pickup:
St. Francis Supers 785-332-2064
Bird City Hometown Market 785-734-2050
McDonald Grocery 785-538-2528 8-6pm M-S
Restaurants:
Senior Center will be delivering meals
Majestic Service beginning March 19th will offer meal delivery service within the city limits of St Francis, They will be doing deliveries at 8 different times throughout the day; breakfast delivery will be 7:30 am, 8:30 am and 9:30 am daily. Majestic lunch delivery (Sunday-Wednesday) 11:30 am , 12:30 pm and 1:30 pm. Please call ahead of time at (785-332-2905) this phone number.
Hilltop Diner offering pickup and delivery phone (785) 772-1536
Fresh Seven offering pickup and delivery. Phone (785)-772-0823
Park Hill is also offering pickup and delivery; phone (785)332-2255.
Diamond R also offers lunch delivery Monday thru Saturday 11:30-2:30 (785)332-3936. Diamond R also is available for carryout as well.
Pizza Hut will be doing curbside service and is preferring credit/debit card payment at this time; looking into capabilities for delivery service at this time. Their phone number is (785) 332-2601
Captain Hooks in Wheeler Kansas is offering free delivery or call in orders 7-2 Monday through Saturday and you can call her at 332-3275
The Coffee Bar said she is willing to deliver. Location is at her house currently. Her hours are from 7 am-2 pm Tuesday through Friday, 8 am-12 pm on Saturday, and closed Sunday and Monday. Phone number is 785-734-0278, and she accepts both call and text in orders.

The McDonald Grocery store is willing to deliver to the residents of McDonald and the surrounding area of rural farms. They deliver meals and groceries, their hours are from 8 am-6 pm Monday through Saturday and are closed on Sundays. Their number is 785-538-2528, and they accept call-in orders.

Daily Bread Family Restaurant has closed its indoor dining area, but still offers pickup via their pickup window and will deliver to the residents of Bird City. Their hours are between 10 am-2 pm on Monday, 8 am-2 pm on Tuesday, 8 am-2 pm and 5 pm-7 pm on Wednesday; 8 am-2 pm Thursday through Saturday, and closed on Sunday. They accept call-in orders at 785-734-2780.

Big Ed's Steakhouse has opened for lunch Monday through Friday from 11:30 am-1 pm for their menu that is available for dine-in, carry-out, and delivery within Bird City. Their regular business hours are between 5 pm-10 pm Monday and Tuesday, 5 pm- 11 pm Wednesday and Thursday, from 5 pm- 12 am Friday and Saturday, and closed on Sunday. They accept call-in orders, their dinner time hours are available for dine-in and carry-out, and their phone number is 785-734-2475.

Community Resources:
Cheyenne County Health Department 785-332-2381 (can assist with referral, information, and assistance)
St. Francis Community Church- Pastor David Butler 785-332-4345
Dailey Beth and Macie-grocery delivery; call Dana 785-772-1129
Brad and Pat Rose-can deliver evening meals 785-332-5348
Cheyenne County Food Bank 785-332-4860
Bird City Food Bank 785-734-2739


KDHE Update
March 23, 2020 Public Update
COVID-19
• This document is updated every afternoon and available on www.kdheks.gov/coronavirus.
• KDHE has created a toolkit of Kansas-specific guidance to help local public health departments engage
with their community partners on COVID-19 planning. It can be found on the KDHE website:
www.kdheks.gov/coronavirus. New information is added daily.
For more information: www.kdheks.gov/coronavirus
2019 Novel Coronavirus (COVID-19) in Kansas Test Results
Updated 3/23/20 at 10 a.m.
Total Positive Cases 82
Private Labs 47
Kansas Health and Environmental Lab 35
Deaths (included in above numbers)
Johnson and Wyandotte
2
Out-of-State Resident Positive Cases*
(not counted in Kansas numbers)
2
Positive Case Information
County Number County Number
Bourbon 1 Linn County 2
Butler County 3 Lyon 2
Cherokee County 2 Mitchell County 2
Douglas County 8 Morris County 2
Franklin 1 Pottawatomie** 1
Jackson County 1 Reno County 2
Johnson County 32 Sedgwick 2
Leavenworth County 5 Wyandotte 16
*Ford and Miami Counties reported positive cases in out-of-state residents.
**The Pottawatomie case was labeled as Riley County’s yesterday. The person was determined to be a resident
of Pottawatomie County and the chart is now reflective of that change.


KDHE Recommendations
KDHE issues new recommendations for quarantine and isolation of travelers, close contacts and those being tested
PrintPosted date: Mar 16, 2020


by: Admin My Local Life

For more information, contact:
Ashley Jones-Wisner
Ashley.JonesWisner@ks.gov

Kristi Zears
Kristi.Zears@ks.gov


TOPEKA - The Kansas Department of Health and Environment (KDHE) is issuing new guidance today surrounding COVID-19, including travelers, close contacts of confirmed cases and those being tested.
KDHE is now recommending 14-day home quarantine for Kansans who have:
Traveled to a state with known widespread community transmission (currently California, New York and Washington state) on or after March 15.
Visited Eagle, Summit, Pitkin, and Gunnison counties in Colorado within the past week.
Traveled on a cruise ship on or after March 15.
People who have previously been told by Public Health to quarantine because of their cruise ship travel should finish out their quarantine.
Traveled internationally on or after March 15.
People who have previously been told by Public Health to quarantine because of their international travel should finish out their quarantine.
Received notification from public health officials (state or local) that you are a close contact of a laboratory-confirmed case of COVID-19. You should quarantine at home for 14 days since your last contact with the case. (A close contact is defined as someone who has been closer than 6 feet for more than 10 minutes while the patient is symptomatic.)


"We know there are a lot of questions and concerns from people," Dr. Lee Norman, KDHE Secretary, said. "One thing we want to stress is that having contact with someone who may have been exposed to someone who may be a COVID-19 case is not a reason to worry or quarantine yourself. Public health officials will notify you if you are a close contact of a confirmed case of COVID-19."

There is no need for returning travelers to notify KDHE about their return. Information on COVID-19 cases in the U.S. and states with community transmission can be found at http://www.cdc.gov/coronavirus/2019-ncov/index.html.

Home Quarantine Guidelines

Those who are under home quarantine should not attend school, work or any other setting where they are not able to maintain at about a 6-foot distance from other people.

If a person under quarantine develops symptoms of COVID-19 during their 14-day quarantine period, including a measured fever of 100.4 (F) or higher and lower respiratory symptoms like coughing or shortness of breath, they should contact their healthcare provider and tell them about their recent travel or other COVID-19 exposure.

Testing for COVID-19

Healthcare providers should evaluate exposure history and symptoms and call KDHE if COVID-19 is suspected. KDHE only approves COVID-19 testing requests from healthcare providers and local health departments.

People who are currently being tested for COVID-19 should remain in home isolation, or hospital isolation if symptoms are severe enough to be hospitalized, until test results are available. If the test result is negative, isolation is no longer required. If test results are positive for COVID-19, the person must remain in isolation until released by public health.

Prevention

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid spreading the virus and to avoid being exposed to the virus. The virus is thought to spread between people who are within about 6 feet of each other for at least 10 minutes through droplets from coughing and sneezing.

To reduce risk, everyone should:
Wash hands often with soap and water for at least 20 seconds or use a hand sanitizer that contains at least 60% alcohol.
Avoid touching eyes, nose and mouth with unwashed hands.
Stay home if you are sick.
Cover coughs and sneezes.
Clean and disinfect surfaces daily.


For more information, please visit the KDHE website at http://www.kdheks.gov/coronavirus. KDHE has a phone bank that is staffed Monday – Friday, 8 a.m. – 7 p.m. The phone number is 1-866-534-3463 (1-866-KDHEINF). KDHE also has an email address for general inquiries, COVID-19@ks.gov. Please note these contacts are for general questions and cannot provide you with medical evaluations. If you are feeling ill, please stay home and call your healthcare provider.


Fuel Waiver
Kansas Department of Agriculture Issues Fuel Waiver

MANHATTAN, Kan. — The Secretary of Agriculture has issued an order to waive enforcement of a specific fuel restriction to help fuel retailers with continuity of business and prevent potential future shortages.

Due to the worldwide outbreak of COVID-19, many business sectors are experiencing significant reductions in demand for products, including a reduction in the demand for gasoline. This has resulted in many gasoline retailers still holding an excess amount of winter grade gasoline in storage, which is required by law to be sold or reformulated by April 1 each year. The time and pipeline capacity required for reformulation of winter grade gasoline could negatively impact fuel supply in the future.



According to the order, gasoline meeting current standards for winter grade gasoline are permitted until April 30, 2020. The full order can be accessed at the Kansas Department of Agriculture website at agriculture.ks.gov/Fuel.


Disaster Assistance Info
Disaster Field Operations Center West

Release Date: March 21, 2020
Contact: Richard A. Jenkins, (916) 735-1500, Richard.Jenkins@sba.gov
Release Number: KS 16385-01
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SBA Offers Disaster Assistance to Kansas Small Businesses Economically Impacted by the Coronavirus (COVID-19)

SACRAMENTO, Calif. – The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to Kansas small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19), SBA Administrator Jovita Carranza announced today. SBA acted under its own authority, as provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act that was recently signed by the President, to declare a disaster following a request received from Gov. Laura Kelly on March 17, 2020.

The disaster declaration makes SBA assistance available in the entire state of Kansas and the neighboring counties below.

Neighboring Colorado counties: Baca, Cheyenne, Kiowa, Kit Carson, Prowers and Yuma;
Neighboring Missouri counties: Andrew, Barton, Bates, Buchanan, Cass, Clay, Holt, Jackson, Jasper, Newton, Platte and Vernon;
Neighboring Nebraska counties: Dundy, Franklin, Furnas, Gage, Harlan, Hitchcock, Jefferson, Nuckolls, Pawnee, Red Willow, Richardson, Thayer and Webster;
Neighboring Oklahoma counties: Alfalfa, Beaver, Cimarron, Craig, Grant, Harper, Kay, Nowata, Osage, Ottawa, Texas, Washington and Woods.

“SBA is strongly committed to providing the most effective and customer-focused response possible to assist Kansas small businesses with federal disaster loans. We will be swift in our efforts to help these small businesses recover from the financial impacts of the Coronavirus (COVID-19),” said Administrator Carranza.

SBA Customer Service Representatives will be available to answer questions about SBA’s Economic Injury Disaster Loan program and explain the application process.

“Small businesses, private non-profit organizations of any size, small agricultural cooperatives and small aquaculture enterprises that have been financially impacted as a direct result of the Coronavirus (COVID-19) since Jan. 31, 2020, may qualify for Economic Injury Disaster Loans of up to $2 million to help meet financial obligations and operating expenses which could have been met had the disaster not occurred,” said Carranza.

“These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Disaster loans can provide vital economic assistance to small businesses to help overcome the temporary loss of revenue they are experiencing,” Carranza added.

Eligibility for Economic Injury Disaster Loans is based on the financial impact of the Coronavirus (COVID-19). The interest rate is 3.75 percent for small businesses. The interest rate for private non-profit organizations is 2.75 percent. SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years and are available to entities without the financial ability to offset the adverse impact without hardship.

Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hardofhearing may call (800) 877-8339. Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.

The deadline to apply for an Economic Injury Disaster Loan is Dec. 21, 2020.

For more information about Coronavirus, please visit: Coronavirus.gov.

For more information about available SBA resources and services, please visit: SBA.gov/coronavirus.


###

About the U.S. Small Business Administration
The U.S. Small Business Administration makes the American dream of business ownership a reality. As the only go-to resource and voice for small businesses backed by the strength of the federal government, the SBA empowers entrepreneurs and small business owners with the resources and support they need to start, grow or expand their businesses, or recover from a declared disaster. It delivers services through an extensive network of SBA field offices and partnerships with public and private organizations. To learn more, visit www.sba.gov.


"Kansas at Your Service"
"Kansas At Your Service"
The State of Kansas is pleased to announce a, FREE online customer service training class called "Kansas At Your Service". The need for customer service training has been discussed for several years by retail, lodging, and restaurant establishments. They needed and wanted something that worked and we believe we have developed such a tool.
Kansas' tourism industry is one of state's top employers and is a leading contributor to Kansas' great way of life. It encompasses careers in many fields including hotels, restaurants, museums, performing arts centers, convention centers, retail stores, campgrounds, state parks, national parks, visitor attractions, wineries, tour operators and many, many more professions. The continued success of the state's tourism industry directly depends on first class service that will make our visitors' Kansas experience memorable. That's where Kansas At Your Service comes in. The Kansas At Your Service system of customer service will provide the type of service that will keep visitors coming back to Kansas visit after visit.
The Kansas At Your Service program is a statewide customer service training certification program created to support the development of the tourism & hospitality industry through enhanced guest experiences. It provides statewide standardized customer service training, emphasizes the importance of quality customer service in the Tourism & Hospitality Industry, and equips employees statewide with tools and resources to better serve our visitors.
The web-based certification training, available in both English and Spanish, is offered at no charge and after completing the Kansas At Your Service online program a personalized certificate, which is recognized by employers throughout the state as a symbol of expertise in service and knowledge of the key success factors in Kansas' visitor industry, can be printed off.
Once the Kansas At Your Service hospitality course is completed, then the user will be able to move onto the regional destination courses. The Manhattan Convention and Visitors Bureau and Wetlands & Wildlife National Scenic Byway are the two destinations that have been instrumental in getting this program off the ground and running and each have the courses available. Once their regional courses are taken, a completion certificate will be available as well.
Kansas Department of Wildlife, Parks & Tourism collaborated with Peter Starks of the Red Global Group, LLC to create motivating yet common sense training modules. The behavioral vignettes deal with those everyday "transactions" which either make or break an otherwise memorable experience. The modules bring it right home, demonstrating that service, attitude, attention and sincerity make the difference.
To take the Kansas At Your Service program or for more information visit: http://www.KansasAtYourService.com
Tourism Division, Kansas Department of Wildlife, Parks & Tourism
The official Kansas Tourism Web site
http://www.travelks.com


Half Empty or Half Full
"Is your life half-empty or half-full? What if I chose to find and embrace the silver linings, the life lessons in disguise? What if I chose to let go of the baggage I have been carrying around? The choice in perception makes all the difference." ~ John J. Murphy

We are all blessed with an opportunity to bring greater joy and prosperity to this world. The hand we are dealt simply makes life interesting. The secret to it all is in how we perceive things. Is your life 'half-empty' or 'half-full'? More importantly, what is even 'in your glass,' and how long have you been holding on to it?


CCDC News
New Officers elected for 202 are President-Kary Zweygardt (Crossroads Studio), Vice-President-Bud Erskin (Majestic Truck Stop & Restaurant), Secretary-Rebecca Butler (Farm Bureau Financial) and Treasurer-Jason Padgett (Eagle Communications). Additional Board Members are David Butler (City of St. Francis) and Justin Culwell (Cornerstone Real Estate, LLC).


Upcoming Workshops
Mark your calendars for this upcoming workshop from the Kansas Department of Agriculture in 2020 coming to a location near Cheyenne County:

The National Rural Grocery Summit VII
June 8-9
Hilton Garden Inn-Manhattan, Kansas
Registration will open early 2020
conferences.k-state.edu/ruralgrocery


Rural and Remote
Stay Home. Come Home.

You shouldn’t have to leave to achieve. Rural and Remote is about connecting people in rural communities to remote jobs as a way of creating pathways back home and opportunities for those who want to stay in their communities!

What is remote work?
Remote work is work done outside of a traditional office environment. It is work that does not require a commute or working from a centralized office. This could mean working from home, a co-working space, or a coffee shop.

We Make It Easy To Find Work You Love
It can seem daunting applying for a new career. Not to mention that you're interested in doing it in an innovative way (remotely). Don't worry — we have a simple process, and we'll walk you through from start to finish.

Types of Remote Work

Technical
These are jobs that require computer programming skills and are often software or web development jobs.

Professional
These types of jobs include things such as: marketing, sales, finance, education, medicine, and high level customer service type jobs.

Support
These jobs include things such as executive assistants, admin support, data entry, and customer service.

If this type of career is of interest to you, please contact the Cheyenne County Development Corporation for more information at director@ccdcks.com.


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